Last Updated: June 2026
In this Privacy Policy, unless the context indicates otherwise, the words and expressions set out below shall have the meanings assigned to them and cognate expressions shall have a corresponding meaning, namely:
2.1. CyberSprint IT HUB respects the rights of Users. Accordingly, we have developed this Privacy Policy for Users to understand how we collect, communicate and use any Personal Information that they submit to us.
2.2. By providing us with your Personal Information, Users agree to the terms and conditions of this Privacy Policy.
3.1. A User's Personal Information may be either collected by us or provided by such User. Personal Information may be collected by means of a User responding to questions raised by our chatbot via the Website or through contact forms. Our servers may also collect information relating to a User's digital signature such as their IP Address and the origin of their Internet connection. The information captured may be used by us to contact a User via physical and postal addresses, e-mail address and/or telephone number.
3.2. Before or at the time of collecting a User's Personal Information, we will identify the purpose(s) for which the information is being collected. We will only retain a User's Personal Information as long as necessary for the fulfilment of those purposes.
3.3. We may also collect information using Cookie technology. Our Cookie policy can be found at: www.cybersprintithub.co.za/cookie-policy/
3.4. We will only collect a User's Personal Information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
4.1. CyberSprint IT HUB may from time to time use a User's Personal Information to contact them regarding service updates or ask them to participate in questionnaires and/or provide feedback regarding our services. There will be an opt-out option on every communication a User receives from us in order to stop all future communication.
4.2. Any Personal Information that a User discloses in a public space such as a blog, chat room or bulletin board cannot be safeguarded by CyberSprint IT HUB as such information was published in their own personal capacity.
4.3. Unless we obtain a User's voluntary and informed consent thereto, or unless required or permitted by law, we undertake not to sell, distribute or disclose any Personal Information that Users have disclosed to us. We will not disclose a User's Personal Information to anyone except as provided for in this Privacy Policy.
In the event of accessing a third-party website through the Website, a User's Personal Information may be collected by the third-party website and not by us, and such User will be subject to the third party's Privacy Policy. We have no control over and shall not be responsible for the third party's use of a User's Personal Information.
CyberSprint IT HUB will not contact minor children with promotional offers or for marketing purposes unless explicit written consent is received from a parent or guardian. It is however not the duty of CyberSprint IT HUB to regulate the use of the Website by minors and such responsibility falls to the parents or guardians of the minor children.
CyberSprint IT HUB reserves the right to:
CyberSprint IT HUB will under no circumstances tolerate any form of abuse towards our staff, clients or Users of the Website, be it on private or public space. Depending on the severity of the abuse, legal action may be taken against the offending user.
CyberSprint IT HUB acknowledges that we are bound by applicable law to keep Personal Information confidential and to protect such information, and we are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of Personal Information is protected and maintained.
10.1. We reserve the right to change this Privacy Policy at any time without any prior notice to Users. Accordingly, Users should check this Privacy Policy periodically for changes. By using this Website after we post any changes to this Privacy Policy, Users agree to accept those changes, whether they have reviewed them or not.
10.2. If at any time a User chooses not to accept this Privacy Policy, please do not use this Website.
A User may access and/or correct any of the Personal Information that we hold pertaining to such User by sending an email to support@cybersprintithub.co.za.
